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Branch Manager-(Ruston BR (055) CONSUM)

Summary
This position is responsible for the overall sales, production, profitability and regulatory compliance of a branch. It is also the responsibility of this position to ensure the branch delivers quality, accurate, and timely customer service.
Essential Duties and Responsibilities
Business development of market area through proactive sales calls and networking to meet or exceed production goals such as growth of consumer and business loans, deposits, and fee income for retail managers.
Involvement in the local market/community through civic organizations or community groups.
Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales.
In conjunction with support groups such as retail administration for retail managers, develop, identify and implement activities within the branch market area.
Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels.
Regularly monitor the efficiencies of production standards.
Ensure that regulatory compliance standards are met.
Responsible for controlling operational and administrative expenses.
Responsible for resolving all customer service problems.
Responsible for representing the organization in a professional manner at all civic and community affairs.
Manage personnel, recommend & maintain staffing levels, performance appraisals, provide training, promotions, hiring, recommend salary adjustments and terminations.
Retail Branch Managers: maintain a high level of product knowledge and organize a well prepared small business loan package for underwriting.
Other job related duties and special duties as assigned.
Supervisory Responsibilities €“ Responsible for the overall direction, coordination, and evaluation of branch. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications - to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience €“ Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills - Intermediate Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability - High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer and Office Equipment Skills - Ten key calculator, facsimile machine, copier, basic computer knowledge (understand basics of MS Word & Excel), typing of at least 20/30 words per minute
Certificate, Licenses, Registrations - NA

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